Privacy Policy (Dwell Installations Inc.)
Effective date: December 16, 2025
Dwell Installations Inc. (“we,” “us,” or “our”) operates dwellinc.net. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
If you have questions, contact us at dwellinc@outlook.com.
Information We Collect
Information you provide to us
We may collect information you voluntarily share, such as:
- Your name, email, and phone number (when you contact us)
- Details you include in messages (project notes, address you choose to share, etc.)
- Reviews and photos you submit or send to us (for example, project photos or before/after images)
Information collected automatically
When you visit our website, certain data may be collected automatically through cookies and similar technologies, such as:
- IP address, browser type, device information
- Pages you visit, time spent on pages, referral sources
- Approximate location (city/region level)
How We Use Your Information
We use information to:
- Respond to inquiries and provide estimates or customer support
- Improve our website, services, and user experience
- Measure marketing performance and understand traffic sources
- Display reviews and photos when you give us permission to share them
Reviews & Photos
If you provide a review or photos, you understand that:
- We may use them for marketing (website, portfolio, social media) only with your approval
- You can request removal at any time by emailing dwellinc@outlook.com
Cookies, Analytics, and Advertising Tools We Use
We use the following tools to understand site traffic and improve marketing:
- Google Analytics 4 (GA4) and Google Tag Manager (GTM)
Helps us measure site usage and events (like button clicks or form activity). - Google Search Console
Helps us monitor search performance and site health. - Microsoft Clarity
Provides analytics such as heatmaps/session insights to improve usability. - Meta Pixel (Facebook/Instagram)
Helps measure ad performance and may support remarketing. - Google Ads Call Tracking
If you call us from a tracked phone number on the site or from an ad, Google may collect call-related data (like the call occurred, duration, and attribution). Calls may be recorded or processed by providers depending on settings.
You can control cookies through your browser settings. Blocking some cookies may impact site functionality.
reCAPTCHA (Spam Protection)
We use reCAPTCHA to protect our site and forms from spam and abuse. reCAPTCHA may collect information about your device and behavior to determine whether you’re a human user.
Email Delivery (SMTP Plugin)
We use an SMTP email delivery plugin to reliably send and receive website-related emails (like contact form messages). Messages may be processed by our email/hosting providers to deliver them successfully.
Blog
Our website includes a blog.
- If blog comments are enabled and you leave a comment, we may collect the information you submit (such as name/email) and technical data to reduce spam.
- If comments are not enabled, we do not collect comment data.
Sharing Your Information
We do not sell your personal information. We may share information only with:
- Service providers that help us run the website and marketing tools (analytics, ad platforms, spam protection, email delivery)
- Legal authorities if required to comply with the law or protect rights and safety
Data Retention
We keep information only as long as needed for business purposes (for example, responding to requests, maintaining records, and improving marketing), unless a longer retention period is required by law.
Your Choices & Rights
You may request to:
- Access, correct, or delete personal information you’ve provided
- Remove reviews/photos you previously approved for use
Email us at dwellinc@outlook.com with your request.
Security
We take reasonable steps to protect your information. However, no website or transmission method is 100% secure.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from children.
Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a new effective date.