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Home
Services Hardwood Installation
Laminate Installation
Vinyl Plank Installation
Projects
About Blog
FAQ
Contact
(360)702-1245

Privacy Policy (Dwell Installations Inc.)

Effective date: December 16, 2025 Dwell Installations Inc. (“we,” “us,” or “our”) operates dwellinc.net . This Privacy Policy explains what information we collect, how we use it, and the choices you have.

If you have questions, contact us at our contact form .

Information We Collect

Information you provide to us

We may collect information you voluntarily share, such as:

Your name, email, and phone number (when you contact us)
Details you include in messages (project notes, address you choose to share, etc.)
Reviews and photos you submit or send to us (for example, project photos or before/after images)

Information collected automatically

When you visit our website, certain data may be collected automatically through cookies and similar technologies, such as:

IP address, browser type, device information
Pages you visit, time spent on pages, referral sources
Approximate location (city/region level)

How We Use Your Information

We use information to:

Respond to inquiries and provide estimates or customer support
Improve our website, services, and user experience
Measure marketing performance and understand traffic sources
Display reviews and photos when you give us permission to share them

Reviews & Photos

If you provide a review or photos, you understand that:

We may use them for marketing (website, portfolio, social media) only with your approval
You can request removal at any time by emailing our contact form

Cookies, Analytics, and Advertising Tools We Use

We use the following tools to understand site traffic and improve marketing:

Google Analytics 4 (GA4) and Google Tag Manager (GTM) Helps us measure site usage and events (like button clicks or form activity).
Google Search Console Helps us monitor search performance and site health.
Microsoft Clarity Provides analytics such as heatmaps/session insights to improve usability.
Meta Pixel (Facebook/Instagram) Helps measure ad performance and may support remarketing.
Google Ads Call Tracking If you call us from a tracked phone number on the site or from an ad, Google may collect call-related data (like the call occurred, duration, and attribution). Calls may be recorded or processed by providers depending on settings.

You can control cookies through your browser settings. Blocking some cookies may impact site functionality.

reCAPTCHA (Spam Protection)

We use reCAPTCHA to protect our site and forms from spam and abuse. reCAPTCHA may collect information about your device and behavior to determine whether you’re a human user.

Email Delivery (SMTP Plugin)

We use an SMTP email delivery plugin to reliably send and receive website-related emails (like contact form messages). Messages may be processed by our email/hosting providers to deliver them successfully.

Blog

Our website includes a blog.

If blog comments are enabled and you leave a comment, we may collect the information you submit (such as name/email) and technical data to reduce spam.
If comments are not enabled, we do not collect comment data.

Sharing Your Information

We do not sell your personal information. We may share information only with:

Service providers that help us run the website and marketing tools (analytics, ad platforms, spam protection, email delivery)
Legal authorities if required to comply with the law or protect rights and safety

Data Retention

We keep information only as long as needed for business purposes (for example, responding to requests, maintaining records, and improving marketing), unless a longer retention period is required by law.

Your Choices & Rights

You may request to:

Access, correct, or delete personal information you’ve provided
Remove reviews/photos you previously approved for use

Email us at our contact form with your request.

Security

We take reasonable steps to protect your information. However, no website or transmission method is 100% secure.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a new effective date.

Spam protection

Our estimate forms use Google reCAPTCHA to keep out automated spam. reCAPTCHA collects device and browser information and sends it to Google for analysis. Its use is subject to the Google Privacy Policy and Terms of Service.